Question 1

How does LeadSpyder identify anonymous website visitors?

Accepted Answer

When someone visits your site, their device sends a signal that includes IP data and browser fingerprints. Amos cross-references those signals against our 269M+ identity graph, matching anonymous sessions to real people with verified contact information. No cookies. No logins. No form fills required.

Question 2

What percentage of my visitors will be identified?

Accepted Answer

On average, LeadSpyder identifies 30% or more of non-bot, U.S.-based website traffic. Results vary by site. Your exact rate depends on your traffic source, geography, and audience type. The $1 trial for 7 days runs on your actual traffic so you see your real number before you commit to anything.

Question 3

What is SpyderScore?

Accepted Answer

SpyderScore is a real-time intent rating from 0-100 assigned to every Caught Visitor. It's calculated from behavioral signals: pages visited, session depth, scroll behavior, time on site, and return visits. Hot leads (80-100) trigger an instant SpyderAlert to your phone. Cold leads enter a slower nurture sequence. You always know who to call first.

Question 4

Which CRMs does LeadSpyder connect to?

Accepted Answer

LeadSpyder connects natively to the WySMart app, HubSpot, Salesforce, Pipedrive, and WordPress. For everything else, Zapier handles the bridge, connecting to 5,000+ apps including ActiveCampaign, Mailchimp, Slack, Google Sheets, and more.

Question 5

Is website visitor identification legal?

Accepted Answer

Yes. LeadSpyder identifies businesses and contacts using publicly available and compliantly sourced data, the same category used by enterprise sales intelligence platforms operating legally for 20+ years. We operate within U.S. data privacy standards (CCPA-aware at the company level). Individual health, financial, or personally sensitive data is never collected or stored. A one-line privacy disclosure (provided during onboarding) keeps your site compliant in under 30 seconds.

Question 6

How is LeadSpyder different from Google Analytics?

Accepted Answer

Google Analytics tells you how many people visited. LeadSpyder tells you who visited, by name, email, phone, company, and job title. Analytics gives you a number. LeadSpyder gives you a contact you can actually call.

Question 7

How fast does data appear in my CRM?

Accepted Answer

Real-time. Most Caught Visitors appear in SpyderDash within minutes of their session ending. Hot leads (SpyderScore 80+) trigger an immediate SpyderAlert push notification before the visitor even closes your tab.

Question 8

Do I need a developer to set LeadSpyder up?

Accepted Answer

No. Setup is one line of JavaScript copied into your site header or footer, the same way you'd install Google Analytics or a Facebook Pixel. If you can install a chat widget, you can install LeadSpyder. Most users are live in under 10 minutes.

Question 9

What happens after my 7-day trial?

Accepted Answer

Your trial automatically converts to your chosen plan (Starter at $200/mo or Starter Pro at $500/mo) unless you cancel first. Cancel any time inside SpyderDash with one click, no calls, no forms, no friction. Every Caught Visitor profile from your trial stays in your account regardless.

Question 10

Does LeadSpyder work on mobile traffic?

Accepted Answer

LeadSpyder identifies based on network and behavioral signals, not device type. Mobile identification rates are lower than desktop on average, which is consistent across the entire visitor identification industry. Desktop business traffic (where most B2B decisions happen) identifies at the highest rates.

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