All glossary terms

Visitor Identification

Visitor identification is the practice of matching the anonymous sessions on your website against a database of real people, so you receive a name, email, and phone for visitors who never filled out a form. On average, LeadSpyder identifies 30% or more of non-bot, U.S.-based website traffic. Results vary by site.

How it works in practice

A pixel on your site collects network and behavioral signals from each session as it happens. Those signals are matched against an identity graph of real people, not companies. When a match is found, the contact details, the pages the person viewed, and an intent score are delivered to your CRM in real time, usually within minutes of the session ending. No cookie is placed on the device, so the match does not depend on a visitor accepting a consent banner.

What it is commonly confused with

It is commonly confused with analytics, which counts sessions but never names them, and with retargeting, which follows people with ads but never gives you their contact info. The difference is the output. Analytics gives a number. Retargeting gives an ad. Identification gives a contact you can actually call. A business that confuses the three will keep buying more traffic to fix a visibility problem that identification already solves.

Why it matters to a business owner

Most websites convert under 3% of visitors. The other 97% leave without a trace, and you paid to bring them there. Identification turns that lost traffic into a followable pipeline of named contacts, which is the difference between paying for traffic that disappears and paying for traffic that produces names. For a high-ticket business, recovering even a small share of that 97% pays for the platform on a single closed deal.

Related terms

Person-Level Identification

Person-level identification matches a website session to a specific individual person, with a name, email, and phone, rather than to the company they work for. It is what consumer-facing businesses like dental, legal, and home services need, because their customers are people, not companies.

Intent Data

Intent data is behavioral signal that indicates a person's likelihood to buy. In visitor identification it includes the pages a visitor viewed, how long they stayed, how deep they scrolled, and whether they came back. It is what separates a researcher from a tire kicker.

Pixel

A pixel is a small piece of code, usually one line of JavaScript, placed on your website to collect data from visitor sessions. The LeadSpyder pixel is cookieless and installs in under 10 minutes the same way you would install an analytics tag.